Damac Hills Dubai Mon to Fri, 9:00am - 6:00pm

Terms and Conditions

These Terms and Conditions govern your use of our website and services. By accessing our website or booking any service, you agree to comply with these terms.

Services Offered

We provide a range of professional home maintenance and repair services, including but not limited to:

  • AC General Service

  • AC Deep Cleaning

  • Plumbing Services

  • Electrical Work

  • Painting Services

  • Wooden Work and Repairs

  • Tiles Fixing and Installation

  • General Handyman Services

Our goal is to deliver reliable, efficient, and high-quality maintenance solutions for residential and commercial properties.

Service Requests and Booking

Customers can request services through:

  • Our website contact form

  • Phone calls

  • Email or other communication methods

Once a service request is received, our team will review the details and schedule an appointment based on availability.

Pricing and Payments

Service pricing may vary depending on several factors, including:

  • Type of service requested

  • Work complexity

  • Materials required

  • Time required to complete the job

  • Service location

In some cases, an inspection may be required before providing the final cost. Customers will be informed of the charges before work begins.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate service information

  • Ensuring safe access to the service location

  • Being available at the scheduled service time

  • Informing us of any special requirements or hazards

Failure to provide accurate information may result in service delays.

Service Guarantee

We aim to provide high-quality workmanship and professional service. If a customer experiences issues related to the completed work, they should contact us so we can review and address the concern.

However, the guarantee does not apply to:

  • Pre-existing issues or damage

  • Improper use after service completion

  • Work modified by other technicians

Cancellations and Rescheduling

Customers are requested to inform us in advance if they need to cancel or reschedule a service appointment. Last-minute cancellations may affect scheduling availability.

Limitation of Liability

While we strive to deliver professional services, we are not liable for:

  • Indirect or consequential damages

  • Damage caused by pre-existing structural issues

  • Delays caused by circumstances beyond our control

Website Usage

Users must not misuse our website by attempting unauthorized access, introducing harmful software, or interfering with website functionality.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be published on this page.

Contact Information

If you have questions about these Terms and Conditions or our services, please contact us through the contact details provided on our website.